Support training details
- Meena
Owned by Meena
Core Tasks | Estimated date to complete the task | Progress |
Hubspot course learning and certification | 3 days | Â |
KT about service desk, jira | 0.5 day | Â |
KT about Loree | 1 day | Â |
Create a course with all the available option in the loree and loree interactive | 1 day | Â |
Canvas, BB and D2l installation work flow | 0.5 days | Â |
Sharing the document understanding the already resolved incidents. | 2 days | Â |
How to email the client | 0.5 days | Â |
How to ack the support ticket | Â | |
Client management details | Â | |
AWS access, dynamo db, coginto and cloud watch KT | 0.5 day | Â |
Support Task | Estimated date to complete the task | Progress |
What is PIR and how to write PIR | 1 day | Â |
Shared the old incident and create the new PIR | 1 day | Â |
uninstallation of loree v1 | 2 hours | Â |
uninstallation of loree v2 | Â |