Tasks | Estimated date to complete the task |
KT about service desk, jira | done |
KT about Loree | done |
Create a course with all the available option in the loree and loree interactive | done |
Canvas, BB and D2l installation work flow | 0.5 days |
Sharing the document understanding the already resolved incidents. | 2 days |
How to email the client | 0.5 days |
How to ack the support ticket | |
Client management details | |
AWS access, dynamo db, coginto and cloud watch KT | 0.5 day |
What is PIR and how to write PIR | 1 day |
Shared the old incident and create the new PIR | 1 day |
migration task | 1 day |
uninstallation of loree v1 | 2 hours |
uninstallation of loree v2 |
General
Content
Integrations