Core Tasks | Estimated date to complete the task | Progress |
KT about service desk, jira | 0.5 day | Done |
KT about Loree | 1 day | Done |
Create a course with all the available option in the loree and loree interactive | 1 day | Done |
Canvas, BB and D2l installation work flow | 0.5 days | In-Progress |
Sharing the document understanding the already resolved incidents. | 2 days | |
How to email the client | 0.5 days | |
How to ack the support ticket | ||
Client management details | ||
AWS access, dynamo db, coginto and cloud watch KT | 0.5 day | |
Support Task | Estimated date to complete the task | Progress |
What is PIR and how to write PIR | 1 day | |
Shared the old incident and create the new PIR | 1 day | |
migration task | 1 day | |
uninstallation of loree v1 | 2 hours | |
uninstallation of loree v2 |
General
Content
Integrations