Core Tasks | Estimated date to complete the task | Progress | ||
Hubspot course learning and certification | 3 days | |||
KT about service desk, jira | done0.5 day | |||
KT about Loree | done1 day | |||
Create a course with all the available option in the loree and loree interactive | done1 day | |||
Canvas, BB and D2l installation work flow | 0.5 days | |||
Sharing the document understanding the already resolved incidents. | 2 days | |||
How to email the client | 0.5 days | |||
How to ack the support ticket | ||||
Client management details | ||||
AWS access, dynamo db, coginto and cloud watch KT | 0.5 day | |||
Support Task | Estimated date to complete the task | Progress | ||
What is PIR and how to write PIR | 1 day | |||
Shared the old incident and create the new PIR | 1 day | migration task | 1 day | |
uninstallation of loree v1 | 2 hours | |||
uninstallation of loree v2 |
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