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Tasks

Estimated date to complete the task

Progress

KT about service desk, jira

0.5 day

doneDone

KT about Loree

done1 day

Done

Create a course with all the available option in the loree and loree interactive

1 day

doneDone

Canvas, BB and D2l installation work flow

0.5 days

In-Progress

Sharing the document understanding the already resolved incidents.

2 days

How to email the client

0.5 days

How to ack the support ticket

Client management details

AWS access, dynamo db, coginto and cloud watch KT

0.5 day

What is PIR and how to write PIR

1 day

Shared the old incident and create the new PIR

1 day

migration task

1 day

uninstallation of loree v1

2 hours

uninstallation of loree v2